Although family business survey research is growing in volume and publication in highly regarded management journals, we do not yet have evidence on the usual response rates in this research and on the factors that impact these response rates. This paper addresses these voids and finds that the...

Purpose Accountants are portrayed as important advisors of small and medium-sized enterprises (SMEs). However, increasing numbers of SMEs now use software for their transactional and compliance-related accounting work. This latter work is considered to be the “entry ticket” for accountants...