This paper examines the mutual expectations of employment agencies, the temporary workers who are placed by them and the client or host companies with whom they are placed. It considers the ambiguities and complexities inherent in the psychological contracts of agency temps, pointing to positive...

Books reviewed: Wade Jacoby, Imitation and Politics: Redesigning Modern Germany Bernhard Ebbinghaus and Jelle Visser, (eds.) Trade Unions in Western Europe since 1945 Jeremy Waddington and Reiner Hoffman, (eds.) Trade Unions in Europe: Facing Challenges and Searching for Solutions Martyn Wright,...

This paper reviews three key issues associated with temporary agency work (referred to as agency work herewith) by drawing on Australian and New Zealand trends and experiences. First, the authors contend that it is surprising, in light of its high flexibility, that agency work constitutes a...

Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be...

Despite the importance of corporate responsibility and sustainability (CRS), research is deficient on how co-opetition (collaboration with competing firms) can support firm performance. Our work adopts a stakeholder perspective to investigate the relationship between co-opetition in CRS and firm...

This paper reviews three key issues associated with temporary agency work (referred to as agency work herewith) by drawing on Australian and New Zealand trends and experiences. First, the authors contend that it is surprising, in light of its high flexibility, that agency work constitutes a...

Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be...