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Drivers of industrial sales performance in the agent-buyer chat channel : the role of social and functional content, message valence, and synchronicity
Vieira, Valter Afonso
;
Silva, Juliano Domingues da
; …
- In:
Journal of retailing and consumer services
78
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10015095098
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