Most elements of a pro-poor service are probably embedded in existing product ranges and it looks possible to make them affordable but they need to be offered in ways relevant to the needs of the poor. Allowing the poor to transfer money and make payments via electronic means, particularly...

This report provides an up-dated assessment of the situation in Ukraine's financial sector (banks as well as non-banks) and defines a policy agenda for the next stages of reform. The report is addressed to those in authority in Ukraine who have influence over the future development of the...

The issue addressed in this research is whether it is possible to make a pro-poor financial service both affordable and sustainable. It argues sustainability should be possible at the sub-$25 monthly account balances typical of the poor and at a really low monthly fee the poor can afford to pay...