Purpose – Using computer simulation, this paper seeks to model the emergency care process in a hospital and evaluate the effects of some proposed changes to improve patient wait times in the process. Design/methodology/approach – The paper is based upon a case study conducted at the hospital...

This study examines the roles of market demand, industry structure, and firm strategy in the development of the robotics industry in the United States and Japan, focusing on differences between the two countries. On the demand side, Japan had a strong market for robots in the automotive and...

Purpose – The paper aims to investigate cost reduction in logistics and supply chain management of medical supplies. Design/methodology/approach – The paper takes the form of a case study. Findings – In many healthcare systems, executives focus on cost containment efforts to lower...

Purpose – This paper seeks to present a decision‐making model for manufacturers to maximize their profits in reverse logistics operations. Design/methodology/approach – A system dynamic model has been developed to complement with prior models and is validated using data collected from a...