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Consumer behaviour
8
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Odekerken-Schröder, Gaby
20
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9
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7
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4
Bossuyt, Saar
3
De Bock, Tine
3
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2
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Jun, Gyuchan Thomas
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Mele, Cristina
2
Mennens, Kars
2
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2
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Ruggiero, Andrea
2
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Journal of Service Management
6
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3
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3
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2
Journal of service research
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European Journal of Operational Research
1
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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ECONIS (ZBW)
14
Other ZBW resources
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RePEc
4
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1
A dirty store is a cost forever : the harmful influence of disorderly retail settings on unethical consumer behavior
Bossuyt, Saar
;
Van Kenhove, Patrick
;
De Bock, Tine
- In:
International journal of research in marketing : IJRM ; …
33
(
2016
)
1
,
pp. 225-231
Persistent link: https://www.econbiz.de/10011490917
Saved in:
2
Assertiveness bias in gender ethics research : why women deserve the benefit of the doubt
Bossuyt, Saar
;
Van Kenhove, Patrick
- In:
Journal of business ethics : JOBE
150
(
2018
)
3
,
pp. 727-739
Persistent link: https://www.econbiz.de/10011877798
Saved in:
3
The compelling urge to misbehave : do impulse purchases instigate unethical consumer behavior?
Bossuyt, Saar
;
Vermeir, Iris
;
Slabbinck, Hendrik
;
De …
- In:
Journal of economic psychology : research in economic …
58
(
2017
),
pp. 60-76
Persistent link: https://www.econbiz.de/10011744300
Saved in:
4
One sail fits all? : a psychographic segmentation of digital pirates
De Corte, Charlotte
;
Van Kenhove, Patrick
- In:
Journal of business ethics : JOBE
143
(
2017
)
3
,
pp. 441-465
Persistent link: https://www.econbiz.de/10011755180
Saved in:
5
The effectiveness of fear appeals featuring fines versus social disapproval in preventing shoplifting among adolescents
Vermeir, Iris
;
De Bock, Tine
;
Van Kenhove, Patrick
- In:
Psychology & marketing
34
(
2017
)
3
,
pp. 264-274
Persistent link: https://www.econbiz.de/10011658378
Saved in:
6
The Robotic-Human Service Trilemma : the challenges for well-being within the human service triad
Phillips, Chelsea
;
Russell-Bennett, Rebekah
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 770-805
Persistent link: https://www.econbiz.de/10014338204
Saved in:
7
Emotional communication by service robots : a research agenda
Becker, Marc
;
Efendić, Emir
;
Odekerken-Schröder, Gaby
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 675-687
Persistent link: https://www.econbiz.de/10013325742
Saved in:
8
Exploring antecedents of service innovation performance in manufacturing SMEs
Mennens, Kars
;
Van Gils, Anita Elisabeth Jacqueline
; …
- In:
International small business journal : researching …
36
(
2018
)
5
,
pp. 500-520
Persistent link: https://www.econbiz.de/10011901166
Saved in:
9
What causes imbalance in complex service networks? : evidence from a public health service
Verleye, Katrien
;
Jaakkola, Elina
;
Hodgkinson, Ian R.
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 34-56
Persistent link: https://www.econbiz.de/10011654986
Saved in:
10
"Deal with it" : how coping with e-service innovation affects the customer experience
Ciuchita, Robert
;
Mahr, Dominik
;
Odekerken-Schröder, Gaby
- In:
Journal of business research : JBR
103
(
2019
),
pp. 130-141
Persistent link: https://www.econbiz.de/10012104123
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