Services acquisition in the US Department of Defense (DoD) has continued to increase in scope and dollars in the past decade with over $200 billion spent for services in 2008. In this empirical study, we conducted a web-based survey to collect primary data on management practices in services...

AbstractThe following sections are included:SummaryIntroductionAn Overview of Trade in ServicesA brief historyGATS and a framework for services tradeCurrent trends in services tradeRise of Trade in Information-Intensive Services: Some Intuitively Plausible ExplanationsU.S. Trade in...

Information-intensive services are being globally disaggregated as corporations respond to the pressures of increasing global competition, and take advantage of the opportunities made available by the progress of information technology and the emerging global work force. In order to globally...

This book presents recent research directions that address management in the information economy. The contributors include leading researchers with interests in a diverse set of topics who highlight important areas and point to some important topics for future research. The book begins with...