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The effect of algorithmic management and workers’ coping behavior : an exploratory qualitative research of Chinese food-delivery platform
Wu, Xiaoyi; Liu, Qilin; Qu, Hailin; Wang, Jie - In: Tourism management : research, policies, practice 96 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10013556725
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From bystanders to actioners : a tri-theoretical exploration of residents' roles in tourist PEBs
Liu, Aijing; Ma, Emily; Wei, Wenzhong; Qu, Hailin - In: Journal of destination marketing & management 28 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014365703
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Effects of perceived placeness on tourists' authenticity experience via the mediating role of flow experience
Yang, Yang; Zhou, Xing; Fan, Lele; Yin, Hongmei; Qu, Hailin - In: Journal of hospitality & tourism research : JHTR ; the … 47 (2023) 7, pp. 1091-1114
Persistent link: https://www.econbiz.de/10014366184
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Toward an integrated model of tourist expectation formation and gender difference
Wang, Chunyang; Qu, Hailin; Ksu, Maxwell K. - In: Tourism management : research, policies, practice 54 (2016), pp. 58-71
Persistent link: https://www.econbiz.de/10011451937
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The affective and dispositional consequences of organizational citizenship behavior : a cross-cultural study
Ma, Emily; Qu, Hailin; Wilson, Marie - In: Journal of hospitality & tourism research : JHTR ; the … 40 (2016) 4, pp. 399-431
Persistent link: https://www.econbiz.de/10011494473
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The formation of sub-brand love and corporate brand love in hotel brand portfolios
Wang, Yao-Chin; Qu, Hailin; Yang, Jing - In: International journal of hospitality management 77 (2019), pp. 375-384
Persistent link: https://www.econbiz.de/10011988651
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The effects of experienced customer incivility on employees' behavior toward customers and coworkers
Kim, Haemi; Qu, Hailin - In: Journal of hospitality & tourism research : JHTR ; the … 43 (2019) 1, pp. 58-77
Persistent link: https://www.econbiz.de/10011997136
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Air quality and inbound tourism in China
Zhou, Bo; Qu, Hailin; Du, Xingqiang; Yang, Bi; Liu, Fei - In: Tourism analysis : an interdisciplinary tourism & … 23 (2018) 1, pp. 159-164
Persistent link: https://www.econbiz.de/10011866123
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Customers' perceived justice, emotions, direct and indirect reactions to service recovery : moderating effects of recovery efforts
Cai, Ruiying; Qu, Hailin - In: Journal of hospitality marketing & management 27 (2018) 3, pp. 323-345
Persistent link: https://www.econbiz.de/10011880415
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Conceptualization and operationalization of an altruistic and egoistic continuum of organizational citizenship behavior motivations
Ma, Emily; Qu, Hailin; Wei, Xiang; Hsiao, Aaron - In: Journal of hospitality & tourism research : JHTR ; the … 42 (2018) 5, pp. 740-771
Persistent link: https://www.econbiz.de/10011912335