Purpose – The purpose of this paper is to review a collection of research papers concerned with challenges commonly faced when initiating, implementing and evaluating the results of reform in an international context. Design/methodology/approach – A review of the literature on reform, mainly...

In recent years management training development has secured an increasingly important place in the life of the business managers. In the Arab countries, the management and development efforts have largely been found to be somewhat inadequate and ineffective. Many management‐training programmes...

Developing a mission statement has been considered a crucial factor in the formulation of business strategy in organisations. The mission statement promotes a sense of shared expectations in employees and, not surprisingly, it has recently been regarded as increasingly important in small‐ and...

Discussions about conflict at work generally tend to revolve around examples of overt industrial action, taken against an employer by a group of well‐organised employees. As the service sector becomes increasingly prominent within the UK, this model is no longer adequate – if it ever was –...

While it is widely recognized that conflict at work takes various forms, there is much confusion and disagreement among theorists and practitioners as to what constitutes conflict – discontent – and what range of behavioural form it takes. As for behavioural expressions of conflict, only the...

Purpose – Research on entrepreneurial orientation (EO) has concluded a positive link between EO and firm performance and that relationship depends on several contingencies. The purpose of this paper is to derive insights from the absorptive capacity and contingency perspectives to introduce...

Analyses the special difficulties encountered by an undercover worker researching unconventional behaviour in the workplace. Posits that the problems of such behaviour cannot be solved without accepting that it is meaningful to the actors. Reports qualitative participant‐observer research in...

Workplace conflict can take various forms, though only the most visible forms such as strikes, labour turnover and absenteeism have received attention. Unconventional forms such as sabotage, pilferage and disruption have, by and large, been neglected. In its analysis here offers a novel...

Environmental scanning is a key factor to sustained competitive advantage of the firm and it is becoming increasingly important in small and medium enterprises (SMEs) theory and practice. Not surprisingly, it is widely viewed as the first step in the process of strategic management. The main...

In recent years, management training development has secured an increasingly important place in the life of the business managers. After the peace agreement, to find a solution for the apparent lack of managerial strength, many management‐training programmes (MTPs), of an off‐the‐job...