"The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patti...

1. The chief talent officer : evolution, trends, and opportunities -- 2. Developing the strategy -- 3. Setting the investment level -- 4. Aligning learning to business needs -- 5. Shifting to performance improvement -- 6. Creating value-based delivery -- 7. Managing the learning function for...

1. The need for the ROI methodology in the meetings and events industry -- 2. The ROI methodology : a brief overview -- 3. The alignment : defining needs and objectives -- 4. Measuring inputs and indicators -- 5. Measuring reaction and perceived value -- 6. Measuring learning and confidence --...

Purpose – Despite heightened interest in return on investment (ROI) and increased accountability for training professionals to prove their bottom‐line organizational value, many practitioners are deterred from comprehensive measurement and ROI evaluation due to concerns about the cost, time,...

Purpose – Despite heightened interest in return‐on‐investment (ROI) and increased accountability for training professionals to prove their bottom‐line organizational value, many practitioners are deterred from comprehensive measurement and ROI evaluation due to concerns about the cost,...