In this chapter we study job design. Do organizations plan precisely how the job is to be done ex ante, or ask workers to determine the process as they go? We first model this decision and predict complementarity among these following job attributes: multitasking, discretion, skills, and...

"Workforce Analytics: A Global Perspective provides a comprehensive sweep of key issues facing the evolving discipline of workforce analytics. The Editors, all globally recognised in this field, have curated a collection of unique pieces that introduce workforce analytics, discuss its place in...