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This paper reviews recent experimental (primarily social-psychological) research on intergroup conflict resolution with an emphasis on methodology. Specifically, it focuses on the creation of conflict forces and representational role obligations in simulations. The resulting typologies clarify...
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A work exposing and exploring the phenomena of the dysfunctional workplace is long overdue. This fascinating book does just that, uncovering the subversiveness, counter-productive behaviour and unspoken 'issues' that managers struggle with on a daily basis
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