Inequality is a global concern, for its social and human consequences, and its impact on the pace and pattern of economic growth. In India and Brazil, this issue has received increasing attention in recent years. In Brazil, inequality grew until the 1980s, when it reached extreme levels, but has...

Benchmarking techniques have evolved over the years since Xerox’s pioneering visits to Japan in the late 1970s. The focus of benchmarking has also shifted during this period. By tracing in detail the evolution of benchmarking in one specific area of business activity, supply and distribution...