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Service Design and Citizen Satisfaction with E‐Government Services : A Multidimensional Perspective

Chan, Frank K. Y.; Thong, James Y. L.; Brown, Susan A.; … - In: Public Administration Review 81 (2020) 5, pp. 874-894

Persistent link: https://www.econbiz.de/10012410494

Expectation confirmation: An examination of three competing models

Brown, Susan A.; Venkatesh, Viswanath; Kuruzovich, Jason; … - In: Organizational Behavior and Human Decision Processes 105 (2008) 1, pp. 52-66

Persistent link: https://www.econbiz.de/10005431023

Role of time in self-prediction of behavior

Venkatesh, Viswanath; Maruping, Likoebe M.; Brown, Susan A. - In: Organizational Behavior and Human Decision Processes 100 (2006) 2, pp. 160-176

Persistent link: https://www.econbiz.de/10005431025

Erratum to "Role of time in self-prediction of behavior" [Organizational Behavior and Human Decision Processes 100 (2006) 160-176]

Venkatesh, Viswanath; Maruping, Likoebe M.; Brown, Susan A. - In: Organizational Behavior and Human Decision Processes 101 (2006) 2, pp. 262-261

Persistent link: https://www.econbiz.de/10005318834

Impact of customer compensation strategies on outcomes and the mediating role of justice perceptions : a longitudinal study of Target's data breach

Hoehle, Hartmut; Venkatesh, Viswanath; Brown, Susan A.; … - In: MIS quarterly 46 (2022) 1, pp. 299-340

Persistent link: https://www.econbiz.de/10013286224

Knowledge sharing and knowledge management system avoidance: The role of knowledge type and the social network in bypassing an organizational knowledge management system

Brown, Susan A.; Dennis, Alan R.; Burley, Diana; … - In: Journal of the Association for Information Science & … 64 (2013) 10, pp. 2013-2023

Persistent link: https://www.econbiz.de/10011204752

Making rigorous research relevant : innovating statistical action research

Durcikova, Alexandra; Lee, Allen S.; Brown, Susan A. - In: Management information systems : mis quarterly 42 (2018) 1, pp. 241-263

Persistent link: https://www.econbiz.de/10011847699

Learning from crowdsourced multi-labeling : a variational Bayesian approach

Yin, Junming; Luo, Jerry; Brown, Susan A. - In: Information systems research : ISR 32 (2021) 3, pp. 752-773

Persistent link: https://www.econbiz.de/10012669742

The fault in our stars : molecular genetics and information technology use

Brown, Susan A.; Sias, Richard W. - In: MIS quarterly 47 (2023) 2, pp. 483-510

Persistent link: https://www.econbiz.de/10014422458

Employees’ reactions to IT-enabled process innovations in the age of data analytics in healthcare

Bala, Hillol; Venkatesh, Viswanath - In: Business Process Management Journal 23 (2017) 3, pp. 671-702

Purpose Interorganizational business process standards (IBPS) are IT-enabled process specifications that standardize, streamline, and improve business processes related to interorganizational relationships. There has been much interest in IBPS as organizations from different industries implement...

Persistent link: https://www.econbiz.de/10014688759