Strategy and culture in British supermarkets are dealt with in a second article, this time from the viewpoint of the checkout. Attempts to create a customer care ethos include instilling a corporate philosophy. For checkout staff this means smiling and meaning it. The staff see it differently;...

Strategy and Culture Corporate strategy refers basically to a firm's relationships with its environment, its main objectives and its means of accomplishing them. Corporate culture, on the other hand, is a nebulous concept with almost as many definitions as there are “experts” on the subject....

Frontmatter -- Contents -- Preface -- List of Abbreviations -- List of Tables and Figures -- Introduction -- Chapter 1: The Asia-Pacific Economy -- Chapter 2: Singapore -- Chapter 3: Korea -- Chapter 4: Taiwan -- Chapter 5: Hong Kong -- Chapter 6: Labour and Industry in East Asia -- References...

The issues and dilemmas facing companies, their unions and their workers as they attempt to emulate Japanese‐style production practices are discussed. Using the case of Ford UK as an example, the causes and effects of the 1988 strike and the withdrawal from the proposed electronics plant at...

The Japanization debate in the UK has moved considerably since first mooted in 1987. On the one hand academics ‐ advocates as well as sceptics ‐ have questioned its continued usefulness as an analytical framework. On the other, there has been greater sophistication, refinement and clarity on...

Purpose – This study aims to investigate the availability and performance of different types of supplier in China. Design/methodology/approach – The analysis is based on a survey of the purchasing behaviour of 75 western firms with manufacturing facilities in the eastern seaboard region of...

Successful localisation of component sourcing is of key concern to the manufacturing subsidiaries of MNCs. However, a range of factors both internal and external to the firm can act as forces for or against successful component localisation. Based on a study of 27 UK-invested MNC subsidiaries in...

A theme emerging from research into the determinants, content and consequences of market orientation is that developing a market‐oriented culture exerts a profound influence on the organizational culture of a company. Explores and describes the manner and forms of front‐line employees’...