Robert Heller, author of The Fate of IBM , in discussion with Bruce Lloyd (Head of Strategic and International Management, South Bank University). Heller argues that at the core of IBM′s problem was a gap between its management perceptions, driven by its historic success, and the reality of...

Dr Bruce Lloyd, Principal Lecturer in Strategy at South Bank University, in discussion with Cathy Bereznicki, (now former) Chief Executive of Institute of Careers Guidance, about the challenges facing both the careers guidance industry in particular and its clients in general. These new...

Professor Bruce Lloyd, South Bank University discusses “An ‘alternative’ view of leadership” with Dr Mayumi Mori, co‐organiser PAF (Planetary Academic Federation); director, Global Institute for Soft Technology; author “Everything makes one” (PHP Institute) and “Mother recounts:...

This paper aims to contribute to the empowerment literature by providing a concrete definition of the topic and thus a way of measuring the empowerment level in organisations. The tool designed to measure empowerment – resulting from the previous theoretical definition – has been proved to...

Bruce Lloyd, Professor of Strategic Management, South Bank University in discussion with Richard Koeh, author of the recent book The 80/20 Revolution . The author argues that the 80/20 Revolution is designed to encourage people to realise the power that they have as individuals, and to realise...

Argues, using extensive historical evidence, for the need to manage the turbulent forces of organizational change to benefit from these apparently unpredictable events, rather than get swept away by them. Argues that the key to success is “Look outwards and add value”.