This paper examines the influence of product attributes in high-tech products on consumers' actualized innovativeness. In Stage 1, product attributes are identified based on interviews with consumers. In Stage 2, a survey is conducted with a different set of consumers in order to classify the...

Purpose – This paper aims to present an empirically developed and tested process to address the limitations in the literature on the lack of appropriate performance measures and benchmarks for recording activity and sub‐process related cost. The process presented integrates performance...

The operations strategy literature has identified four primary dimensions on which a firm competes with another. These are: price, quality, flexibility, and delivery dependability. Of these, quality is perhaps the most critical dimension in terms of the impact on the degree of competitiveness...

To succeed in today’s global marketplace, organizations are looking at streamlining their supply chain through the successful deployment of information technology. This paper, by means of a case study, discusses how a manufacturing company implemented a transportation planning and optimization...

Purpose: The purpose of this study is to investigate the antecedents and outcomes of supplier integration. Based on an extensive literature review, the study has proposed a research model, which includes both the antecedents and consequences of supplier integration. The study has included...

Purpose: The purpose of this paper is to examine the mediating role of immediate performance outcomes on the relationship between dimensions of supply chain integration (SCI) and financial performance. Design/methodology/approach: This study tests the proposed model linking dimensions of SCI,...

This article discusses how leakage of knowledge can occur in value creation networks embedded in knowledge-intensive firms, and how a collaborative approach can be utilized to minimize risk and increase sustainability. For knowledge to be preserved from unintentional outflow, its confidential...

Purpose: Even though supply chain integration (SCI) has been considered as a vital contributor to business performance, the research shows inconsistency in its finding. Accounting for these inconsistencies, researchers (Fabbe-Costes and Jahre, 2007; Van der Vaart and van Donk, 2008) have...

The article describes the tiffin carriers of Bombay (Mumbai), India, who pick‐up and deliver 200,000 hot lunches within a 3‐hour window. This business demonstrates the influence of culture and geography (urban infrastructure) on organizational structure, employee behavior, and the emergence...