Jetter, Martin; Satzger, Gerhard; Neus, Andreas - In: Business & Information Systems Engineering 1 (2009) 1, pp. 37-45
This article investigates the influence of information and communication technology (ICT) on business transformation. First, the general, ICT-driven development lines of globalization and service-orientation are described. Then, an analysis of the IBM Corporation’s transformation over the past...
