Purpose: The World Health Organisation estimates that 92 per cent of the world’s population does not have access to clean air. The World Bank in 2013 estimated that only air pollution (AP) was responsible for a $225bn cost in lost productivity. The purpose of this paper is to contribute to...

Il primo modello di automobile era un’auto elettrica. Accantonata prima dall’auto tradizionale e poi da quella ibrida perché in grado di offrire prestazioni migliori, negli ultimi anni lo sviluppo del suo mercato sembra aver trovato nuovi impulsi. Superando l’approccio dualistico...

As a result of recent global trends, high street retailers are under increasing pressure to sustain the low cost business model whilst at the same time fulfilling the needs of an increasingly demanding consumer. This paper examines customer expectations of product quality and customer...