This study aims to investigate the cognitive process by which perceived organizational justice and leader--member exchange (LMX) are channelized into role-prescribed and extra-role customer service behaviours. It proposes the mediating role of three forms of psychological empowerment (goal...

Purpose: The purpose of this paper is to examine the instrumental use of social capital regarding career growth within an organization, focusing on the mediating role of perceived competence mobilization and the moderating role of two situational variables: perceived external prestige and job...

Purpose Drawing on signaling and social identity theories, the main objective of this paper is to suggest and validate a research framework to investigate the association of corporate social responsibility (CSR) perceptions with organizational attractiveness by uncovering the underlying...

Reports the results of empirical research into the graduate recruitment and selection practices adopted by SMEs, and the skills being sought by employers in that sector. Describes in detail the research methods, which included interviews with large organisations to determine, alongside existing...

This final article in a series of three provides an interpretation of the research findings reported in the second article against the conceptual models described in the first. This provides support for the view that HEIs have a role in developing both “self‐awareness” and “opportunity...

The first of a series of three articles examining the role of higher education in preparing graduates for “self‐managing” their careers, with particular reference to small to medium‐sized enterprises (SMEs) as potential employers. Examines key trends in the graduate labour market,...

Purpose – In this paper the authors seek to argue that doctoral supervision is one type of human resource development relationship in higher education (HE), and that this relationship may be close or distanced, and involve technical and social support. The paper aims to highlight the...