Purpose – To demonstrate how postponement strategy can be applied in an automotive company by using business process redesign in the knowledge innovation context. Design/methodology/approach – A demonstrative case was developed using simulation of alternative scenarios of cycle service...

The Knowledge Management (KM) driven dynamic supply chain holds future competitive potential for improved business performance. Dynamic supply chains can change their structures and chain partners dynamically. Hence, they are more complex to deal with, especially for the Small and Medium Sized...

Purpose: The objective of the present study is to identify and analyze a set of critical success factors (CSFs) for ice-cream industry [cold chain management (CCM)] that helps in increasing the efficacy, quality, performance and growth of the supply chain organization....

The relationships between buyers and suppliers have received considerable attention in recent years. Traditionally, buyer‐supplier relationships were considered as adversarial, arm’s‐length transactions. However, this relationship is moving towards a more collaborative approach. This...

A simulation approach to measuring supply chain performance is evaluated which incorporates order release theory. Within manufacturing a number of order release mechanisms have been developed. The importance of order release is first examined and its applicability to monitoring the performance...

Attempts to introduce a quality measurement scheme (QMS) that is able to assess the immediate feedback of customers globally in real time, followed by a data mining process, which is an interactive process that involves assembling the data into a format conducive to producing a...