Reports on a survey conducted among manufacturing and service establishments in Saudi Arabia. Discusses the computerization motives of these establishments and the steps they have taken in computerization as well as their current satisfaction with computerization. Also highlights future...

Purpose – The purpose of this paper is to examine practices, realities and opportunities relevant to Moroccan tourism. In the process, the competitiveness of this vital economic sector is assessed. Based on this examination, relevant, benchmarking implications are identified and advanced to...

This study empirically examines the impact of quality effort orientation on the financial performance of certified Portuguese firms. The results of factor analysis revealed four quality efforts orientation factors. The results of cluster analysis revealed the existence of three distinct groups...

The strategic orientation of Portuguese firms in the porcelain industry is examined empirically. In the process, the effective use of traditional generic strategies as opposed to emerging strategies is compared. Special attention is devoted to the utility of classical Porter’s generic...

Purpose – To propose a multi‐criteria approach for ranking the performance of the economic sectors of the Portuguese economy and to identify the most attractive sectors. Design/methodology/approach – A multi‐criteria approach using ELECTRE III and SRF software for eliciting the weights...

Purpose: The purpose of this paper is to investigate how religious values of Islamic banking users influence their active social media engagement behavior (SMEB), when exposed to online brand related-content. Design/methodology/approach: The method used for data collection was an online...

The growth in the global tourism market place presents many countries with great opportunities to capitalize on their natural competitive advantages. However, achieving the economic potential of global tourism remains elusive for many countries, despite their natural advantages. In this context,...

While many researchers tend to agree that quality improvement efforts lead to operational and customer‐related organizational gains, the financial bottom‐line impact of quality efforts is still debatable. Utilizes a sample of 68 certified Portuguese firms to shed some light on the nature of...