Brazilian water and electricity utilities demand management tools to allow their customers to analyze, monitor and control their consumption of these goods. From a social perspective, efficiency requires involved and active of clients who can monitor and audit the actual consumed amounts as well...

The information revolution has spread globally, but reliable data are not readily available on worldwide information infrastructure investment, growth, revenues, and breakdown between developed and developing countries. As a step towards overcoming this shortfall, in 1999 infoDev commissioned...