Yan Huang, Shaio; Huang, Shi‐Ming; Wu, Tung‐Hsien; … - In: Industrial Management & Data Systems 109 (2009) 8, pp. 1085-1100
Purpose – The purpose of this paper is to examine the performance of business processes, operational process efficiency and profitability of enterprise resource planning (ERP) pre‐ and post‐adoption in the long term. The paper also aims to examine the factors of ERP supplier types and firm...