Purpose – The purpose of this paper is to demonstrate how quality function deployment can be used to improve the quality of tinted glass produced by a glass manufacturing company in Kazakhstan. Design/methodology/approach – Data were collected using a combination of Delphi method,...

Purpose – The purpose of this paper is to investigate the service delivery system of a dental clinic in Kazakhstan to maximize the clinic’s efficiency. Design/methodology/approach – The study uses process analysis to determine the capacity utilization and areas of bottlenecks in the dental...

This article presents the results of a simulation model designed to reduce patient waiting time in the emergency department of a hospital in the United Arab Emirates. The process-oriented simulation model shows how the resources in the hospital are inter-related. The model depicts the hospital...

A developing country such as Bangladesh, where economic development without compromising the eco-friendly environment is a burning issue, needs huge supply of power. Having very limited fossil fuels, sources of renewable energy such as solar, wind, biomass and limited hydro power are the...

A Manhattan search algorithm to minimize artificial neural network error function is outlined in this paper. From an existing position in Cartesian coordinate, a search vector moves in orthogonal directions to locate minimum function value. The search algorithm computes optimized step length for...

The work desires: 1) to determine the optimum level of batch size in bottleneck facility; 2) to analyse the effect of common processes on throughput and cycle time in a multistage production system under machine breakdown and quality uncertainty. In this research, the authors developed...