Kaizen events are an increasingly common organizational improvement mechanism aimed at work area transformation and employee development. While many anecdotal design prescriptions exist, there is little empirical evidence of which input and process factors are most strongly related to Kaizen...

Purpose – The purpose of this paper is to describe the application of an assessment methodology to empirically measure and evaluate the impact of kaizen events on organizational performance, including human resource outcomes. Design/methodology/approach – A field study of two kaizen events...

Kaizen events have been widely reported to produce positive change in business results and human resource outcomes. However, sustaining or improving upon the results of a Kaizen event over time can be difficult for many organizations and has received limited empirical research attention to date....

Purpose – The purpose of this paper is to describe and illustrate an application of a structured approach to assess and improve an organization's performance measurement review process. Design/methodology/approach – This approach was implemented within an ongoing action research project in a...

Purpose – Despite the increased adoption and reported benefits of kaizen event (KE) programs, there is a lack of empirical research documenting their design, implementation and outcomes, as well as what designs may be more vs less effective. This paper aims to present an empirical study...

Purpose – The purpose of this paper is to introduce a framework for the design and management of a Kaizen event program where short‐term improvement projects (Kaizen events) are systematically used to introduce rapid change in targeted work areas, often relying on lean work system...

Purpose This study assesses performance measurement (PM) system implementation efforts across various organizational contexts and investigates which factors are critical to achieving implementation success (IS). Design/methodology/approach An empirical field study was conducted to refine a...