Purpose – The purpose of this paper is to examine the development and competitive influence of a supply chain (SC) information‐sharing capability over time. Design/methodology/approach – Survey data were collected in 1999/2000 and 2005/2006. Case study interviews conducted in the same time...

Purpose – The purpose of this paper is to benchmark the viability of collaborative supply chain (SC) business models for small businesses. Design/methodology/approach – Survey data was collected from 81 companies with 100 or fewer employees, 169 companies with 101‐500 employees, and 308...

Purpose – Trust is a vital ingredient in modern supply chain (SC) alliances. Yet, most measures of trust are rather simplistic. This paper aims to review the trust literature to identify the different facets of SC trust. A multi‐faceted measure of trust is then developed and used to...

Purpose – The purpose of this paper is to address how companies mitigate existing forces to achieve the collaboration enabled supply chain (SC). Design/methodology/approach – Seven key theories were used to provide insight into the theoretical framework for the creation of the...

Purpose – A review of relief‐and‐recovery glitches related to natural disasters revealed four main issues that hinder the effectiveness of relief efforts. A common theme across these issues is a need for a more holistic systems design to provide better coordination within humanitarian aid...

Purpose: Despite over 30 years of focus on supply chain collaboration, companies continue to struggle to achieve collaborative advantage. To better understand why some companies are able to collaborate for competitive advantage and others can't, the authors explore how managerial commitment...

Purpose: The purpose of this paper is to evaluate how service perceptions influence customer views of the authenticity of corporate sustainability claims. The goal of this paper is to help supply chain decision-makers better understand boundary conditions in order to design more enduring and...

Purpose – The purpose of this paper is to provide a holistic paradigmatic lens through which the supply chain collaboration phenomena – including collaborative inventory management – can be understood and explained. Design/methodology/approach – As theory‐building research, the paper...

Purpose Over the past two decades, technological advances have spurred companies to design collaborative processes. Yet most such efforts are difficult to implement, with only a few resulting in sustained competitive advantages. The purpose of this paper is to leverage the tenets of...

Purpose Trust has long been viewed as a potential governance mechanism. However, recent research discloses substantive incongruities in trust conceptualization and operationalization – especially in the supply chain buyer/supplier context. The purpose of this paper is to develop an empirically...