Today, information technology (IT) is of utmost importance to organization’s competitiveness and viability. But various empirical studies give different results about IT and productivity in organization. This project focuses on relation between IS investment and organizational productivity,...

Purpose – This study aims to identify a set of criteria to assess the effectiveness of knowledge management (KM) and to understand how these criteria inter‐relate with one another. From a research and practitioner's perspective, the study seeks to study how to expand these criteria to...

Purpose – Given that it is difficult to establish monetary benefits for KM initiatives, this paper aims to present a model that consists of a set of enablers and barriers for successful KM implementation to obtain desired results. The contributions of the research effort should also support...