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Document-centered information systems to support reactive problem-solving in manufacturing

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Persistent link: https://www.econbiz.de/10005339663

Measuring aggregate process performance using AHP

Frei, Frances X.; Harker, Patrick T. - In: European Journal of Operational Research 116 (1999) 2, pp. 436-442

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Do Better Customers Utilize Electronic Distribution Channels? The Case of PC Banking

Hitt, Lorin M.; Frei, Frances X. - In: Management Science 48 (2002) 6, pp. 732-748

Many service firms are pursuing electronic distribution strategies to augment existing physical infrastructure for product and service delivery. But little systematic study has been made for whether and how characteristics or behaviors might differ between customers who use electronic delivery...

Persistent link: https://www.econbiz.de/10009214020

How do customers respond to increased service quality competition?

Buell, Ryan W.; Campbell, Dennis W.; Frei, Frances X. - In: Manufacturing & service operations management : M & SOM 18 (2016) 4, pp. 585-607

Persistent link: https://www.econbiz.de/10011595012

The customer may not always be right : customer compatibility and service performance

Buell, Ryan W.; Campbell, Dennis W.; Frei, Frances X. - In: Management science : journal of the Institute for … 67 (2021) 3, pp. 1468-1488

Persistent link: https://www.econbiz.de/10012505994

An empirical analysis of auditor reporting and its association with abnormal accruals

Butler, Marty; Leone, Andrew J.; Willenborg, Michael - In: Journal of Accounting and Economics 37 (2004) 2, pp. 139-165

Persistent link: https://www.econbiz.de/10005492591

Performance matched discretionary accrual measures

Kothari, S.P.; Leone, Andrew J.; Wasley, Charles E. - In: Journal of Accounting and Economics 39 (2005) 1, pp. 163-197

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Asymmetric sensitivity of CEO cash compensation to stock returns

Leone, Andrew J.; Wu, Joanna Shuang; Zimmerman, Jerold L. - In: Journal of Accounting and Economics 42 (2006) 1-2, pp. 167-192

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Empirical tests of budget ratcheting and its effect on managers' discretionary accrual choices

Leone, Andrew J.; Rock, Steve - In: Journal of Accounting and Economics 33 (2002) 1, pp. 43-67

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Leone, Andrew J. - In: Journal of Accounting and Economics 44 (2007) 1-2, pp. 224-237

Persistent link: https://www.econbiz.de/10005492958