Multinational companies (MNCs) create international teams to pool global talent and meet organizational goals. But the many differences among team members are fertile ground for conflict. While traditional conflict management techniques gather all team members together to resolve or minimize...

An overall goal of improving global competitiveness is the imperative under which managers strategically guide their organizations today. Any process or function that enables organizations to gain a competitive advantage on a global scale is therefore considered valuable to those at the helm....