Purpose: The purpose of this article is to develop a critical and extended understanding of practices in organizations from a phenomenological point of view. It explores the relevance of Merleau-Ponty's advanced phenomenology and ontology for understanding the role of the lived body and the...

Purpose – The purpose of this paper is to describe how a phenomenological approach can help to understand embodied dimensions and compare different and shared qualities, functions and potential, as well as ambivalences and limitations of metaphors and stories in organisations....

Dienstleistungen werden in der postindustriellen "Erlebnisgesellschaft" immer bedeutender. Die Konsumtion und die Leistung von Diensten haben neben der ökonomischen auch eine psychologische und soziale Dimension. Wendelin Küpers untersucht den Dienstleistungsprozess und dessen...