This article provides a systematic attempt to analyze the effects of performance appraisals, here conceptualized as tools for executing disciplinary power, and how the agency of employees is shaped. The article demonstrates how agency is enrolled by a broad set of disciplinary technologies aimed...

This paper reports a study of a Swedish School company, characterized by charismatic leadership and a radical vision, trying to create and implement standard operating procedures. We illuminate how efforts to bureaucratize are given meanings quite different to conventional ones of experiences of...

Summary Research on management consultancy usually emphasizes the role and perspective of the consultants. Whilst important, consultants are only one element in a dynamic relationship involving both consultants and their clients. In much of the literature, the client is neglected, or is assumed...