Purpose: The purpose of this paper is to explore the experiences of employees excluded from a talent pool and to identify what career development is provided for them. Design/methodology/approach: A qualitative approach was adopted, and narrative inquiry was selected as the optimum route to...

Purpose: Drawing from emotional labour (EL) and emotion regulation (ER) theories, this paper aims to identifiy what helps and what hinders the emotional intelligence (EI) practice of Vietnamese hotel workers. Researching EI qualitatively from a novel context highlights the influence of culture...

Examines the career paths of hotel managers in Mauritius. Three themes relating to career paths are explored: career mobility, career planning, and the value of certain skills towards career development. Previous research and the current debates surrounding these issue are presented, followed by...

The research presented here examines the use of vocational education and food and beverage experience in the development of a hotel manager’s career. To achieve this aim, the paper begins by introducing the concept of career development. This is followed by an outline of the current debate...

Purpose – The purpose of this paper is to explore career strategies used by Greek hotel managers in order to advance their careers successfully. Design/methodology/approach – Using a case study sample of 65 hotel general managers working in deluxe hotels in Greece, data on career strategies...

Purpose – The study examines the career motivations, paths and challenges of convention and exhibition (C&E) industry professionals in Asia. Design/methodology/approach – The paper reviews the key literature relating to life and work history research, career profiles and human capital, which...

Purpose – This paper aims to reflect on issues concerning online and social media recruitment in hospitality organisations. It considers the implications for employers and prospective employees, discussing areas of mutual relevance. Design/methodology/approach – The paper draws on existing...