In recent years there has been a considerable degree of interest in the notion of 'best practice' HRM, inspired at least in part by the work of Jeffrey Pfeffer. Along with other contributions from the UK and the USA, this has resulted in assertions that a particular bundle of HR practices can...

Looks at the different types of role that the human resource function has to play in TQM and where it fits in at key stages. Describes the research project. Asserts a link is increasingly being made between the quality of service, product or process, and the quality of staff. Discusses the role...

Investigates the devolution of human resources (HR) responsibilities to the line within a large food manufacturing company. A total of 13 senior/board level line managers took part in this study. Records questionnaire and interview data with reference to line manager perceptions of their...

Purpose – Given the emergence of new legal initiatives for union recognition, declining levels of union membership and the growth of alternative forms of employee representation, this paper aims to examine the management of employee voice in non‐union firms. Design/methodology/approach –...

There is little doubt that team briefing represents an increasingly extensive technique for employee involvement in British organisations. The problems and tensions which arose in three different establishments with their systems for team briefing are presented and a number of concerns about the...

Discussions about the position of British trade unions under Thatcherism continue to interest scholars and practitioners in the UK, and a variety of theories have been put forward which suggest that unions are becoming increasingly marginal to workplace employee relations. Three of these are...