Spinks, Nelda; Wells, Barron; Meche, Melanie - In: Corporate Communications: An International Journal 4 (1999) 3, pp. 145-155
Making writers of e‐mail messages aware of appropriate “netiquette” will enhance today’s instant communication process. Researchers determined what the literature recommends as being appropriate “netiquette”, surveyed a university business faculty to determine their knowledge of...