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Hoaxes and the paradoxical challenges of restoring legitimacy : Dominos’ Response to its YouTube crisis

Veil, Shari R.; Sellnow, Timothy L.; Petrun, Elizabeth L. - In: Management communication quarterly : an international … 26 (2012) 2, pp. 322-345

Persistent link: https://www.econbiz.de/10010009207

Hoaxes and the paradoxical challenges of restoring legitimacy : Dominos’ Response to its YouTube crisis

Veil, Shari R.; Sellnow, Timothy L.; Petrun, Elizabeth L. - In: Management communication quarterly : an international … 26 (2012) 2, pp. 322-345

Persistent link: https://www.econbiz.de/10009573877

Best practices as an assessment for crisis communication

Veil, Shari R.; Husted, Rebekah A. - In: Journal of Communication Management 16 (2012) 2, pp. 131-145

Purpose – This study aims to use the now‐classic case study of American Red Cross's response to Hurricane Katrina to demonstrate the utility of the best practices in risk and crisis communication as an assessment tool. Design/methodology/approach – Qualitative case study methodology is...

Persistent link: https://www.econbiz.de/10014850960

Nationalism versus animal rights : a semantic network analysis of value advocacy in corporate crisis

Yang, Aimei; Veil, Shari R. - In: International journal of business communication : IJBC … 54 (2017) 4, pp. 408-430

Persistent link: https://www.econbiz.de/10011759322

Fencing out the Jones's : the development of response strategies for spillover crises

Veil, Shari R.; Dillingham, Lindsay L.; Sloan, Alyssa G. - In: Corporate reputation review : an international journal 19 (2016) 4, pp. 316-330

Persistent link: https://www.econbiz.de/10011602540