Abstract This article investigates optimal quality report design problems in a dynamic context when the service providers have moral hazard problem. I use a two-period repeated contest model between two firms in an attempt to attain a relatively better rating since a better rating leads to a...

This article investigates optimal quality report design problems in a dynamic context when the service providers have moral hazard problem. I use a two-period repeated contest model between two firms in an attempt to attain a relatively better rating since a better rating leads to a bigger...