Purpose – The purpose of this paper is to explore areas where business corruption in Russia affects distributors of foreign goods (both local and foreign owned) and whether its effects vary depending on whether the distributor is small or large. Design/methodology/approach – The paper...

Purpose – The purpose of this paper is to examine whether political elements affect entry mode decisions of foreign small- to medium-sized manufacturing enterprises (SMMEs) into post-communist Russia. Design/methodology/approach – The paper employs a qualitative research technique. The data...

Purpose – With the growing importance of service quality in Indian retail, it becomes critical for the retailers to identify the appropriate dimensions for their retail stores. In the process of evaluating service quality the decision maker is often faced with ambiguities due to the imprecise...