Purpose – The purpose of this paper is to investigate empirically the effects of quality management practices on operational and business performance. Design/methodology/approach – A reliable and valid survey instrument was used for data gathering from managers in the petroleum industry. A...

Purpose – The purpose of this paper is to propose and support a model to predict the effectiveness of teams. Design/methodology/approach – The literature provides a wide variety of variables or constructs to measure the effectiveness of a team. The article proposes a mathematical model to...

Introduction to the fourth industrial revolution -- Global supply chain engineering definitions -- Evaluating the impact of sustainability and pipeline quality on the global crude oil supply chain -- Forecasting in global supply chain engineering -- Inventory control -- ERP systems -- Logistics...

The business sector has created a need for higher educational institutions to prepare students to be effective team players. Responding to this need, higher educational institutions have been using different forms of active learning as methods to promote teamwork among students and enhance their...

Purpose: The main components of resiliency, including resilience capacities, resilience activities and resilience measures, are identified, extracted and redefined by designing their ontologies. The integrated model is developed by adapting the PDCA (plan, do, check and...