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Determining the role of service quality, trust and commitment to customer loyalty for telecom service users : a PLS-SEM approach

Kalia, Prateek; Kaushal, Robin; Singla, Meenu; Parkash, Jai - In: The TQM Journal 33 (2021) 7, pp. 377-396

Purpose: The purpose of this paper is to determine the role of service quality (SQ), trust and commitment to customer loyalty (CL) for telecom service users. Further, the moderating role of gender, marital status and connection type within the model was tested. Design/methodology/approach: A...

Persistent link: https://www.econbiz.de/10012813149

Alleviating urban poverty in India : the role of capabilities and entrepreneurship development

Singh, Jaskirat; Manjit Singh - In: International journal of social economics 51 (2024) 10, pp. 1314-1335

Persistent link: https://www.econbiz.de/10015198708

Parental financial socialization, financial learning and financial well-being of young adults : a serial mediation analysis via financial behavior and financial self-efficacy

Kaur, Rajwinder; Kaur, Gagandeep; Manjit Singh - In: Manthan : journal of commerce and management 11 (2024) 2, pp. 23-45

Persistent link: https://www.econbiz.de/10015325988

Exploring factors affecting central bank digital currency adoption : a perspective from Generation Z

Kaur, Harshdeep; Kaur, Rajwinder; Mago, Monita; Manjit Singh - In: Metamorphosis : a journal of management research 23 (2024) 2, pp. 126-141

Persistent link: https://www.econbiz.de/10015158128

Is knowledge alone enough for socially responsible investing? : a moderation of religiosity and serial mediation analysis

Mehta, Pooja; Manjit Singh; Mittal, Manju; Singla, Himanshu - In: Qualitative research in financial markets 14 (2022) 3, pp. 413-432

Persistent link: https://www.econbiz.de/10013325484

Cross country co-movement in equity markets after the US financial crisis : India and major economic giants

Amanjot Singh; Manjit Singh - In: Journal of Indian business research 8 (2016) 2, pp. 98-121

Persistent link: https://www.econbiz.de/10011659916

Risk-return relationship in BRIC equity markets : evidence from Markov regime switching model with time-varying transition probabilities

Amanjot Singh; Singh, Manjit - In: Metamorphosis : a journal of management research 15 (2016) 2, pp. 69-78

Persistent link: https://www.econbiz.de/10011667399

A revisit to how linkages fuel dependent economic policy initiatives : empirical evidence from US and BRIC financial stress indices

Amanjot Singh; Manjit Singh - In: International journal of law and management : IJLMA 59 (2017) 6, pp. 1068-1108

Persistent link: https://www.econbiz.de/10011775479

Intertemporal risk-return relationship in BRIC equity markets after the US financial crisis

Amanjot Singh; Manjit Singh - In: International journal of law and management : IJLMA 25 (2017) 4, pp. 547-570

Persistent link: https://www.econbiz.de/10011776267

How linkages fuel dependent economic policy initiatives : empirical evidence from US and Indian financial stress indices

Amanjot Singh; Manjit Singh - In: International journal of law and management : IJLMA 59 (2017) 2, pp. 303-318

Persistent link: https://www.econbiz.de/10011703438