We investigate a phenomenon which we have experienced as common when dealing with an assortment of Italian public and private institutions: people promise to exchange high-quality goods and services, but then something goes wrong and the quality delivered is lower than had been promised. While...

When we become aware that our past actions carry information about qualities that we possess or lack, which others use to decide how to deal with us, are we unconcerned, content to rely on what we have done, or do we take action to alter this information? We study this question experimentally...

Social life offers innumerable instances in which trust decisions involve multiple agents. Of particular interest is the case when a breach of trust is not profitable if carried out in isolation, but requires an agreement among agents. In such situations the pattern of behaviors is richer than...

Antecedents The development of labour supply over the next fifteen years has its roots firmly implanted in the past. This dynamic characteristic of labour supply changes extends to labour force participation rates as well as to changes in labour supply attributable to purely demographic changes,...