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A study of key success factors of service enterprises in China
Zhang, Min; Jin, Biying; Wang, G. Alan; Goh, Thong Ngee; … - In: Journal of business ethics : JOBE 134 (2016) 1, pp. 1-14
Persistent link: https://www.econbiz.de/10011452910
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An image-based multivariate generalized likelihood ratio control chart for detecting and diagnosing multiple faults in manufactured products
He, Zhen; Zuo, Ling; Zhang, Min; Megahed, Fadel M. - In: International journal of production research 54 (2016) 5/6, pp. 1771-1784
Persistent link: https://www.econbiz.de/10011498194
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Earphone terminal quality improvement through sequential experimental design
He, Zhen; Zhang, Xu-tao; Xie, Gui-qing; Zhang, Min - In: International journal of quality & reliability management 32 (2015) 7, pp. 693-702
Persistent link: https://www.econbiz.de/10011442168
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An empirical investigation of the relationship between Six Sigma practices and organisational innovation
He, Zhen; Deng, Yujia; Zhang, Min; Zu, Xingxing; … - In: Total quality management & business excellence : an … 28 (2017) 5/6, pp. 459-480
Persistent link: https://www.econbiz.de/10011723701
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Quality management practices and their effects on the performance of public hospitals
Xiong, Jingjing; He, Zhen; Deng, Yujia; Zhang, Min; … - In: International journal of quality and service sciences 9 (2017) 3/4, pp. 383-401
Persistent link: https://www.econbiz.de/10011772138
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Measuring service quality in telematics service : development and validation of multidimensional TeleServQ scale
He, Zhen; Yang, Xiaoxi; Wang, Weicheng; Zhang, Min - In: Total quality management & business excellence : an … 28 (2017) 10, pp. 1166-1182
Persistent link: https://www.econbiz.de/10011778137
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Development and validation of a measurement instrument for assessing quality management practices in hospitals : an exploratory study
Xiong, Jingjing; He, Zhen; Ke, Ben; Zhang, Min - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 465-478
Persistent link: https://www.econbiz.de/10011579814
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Service quality scale development for fully automatic operation metro system
He, Zhen; Hu, Hao; Zhang, Min; Qin, Fang - In: International journal of quality and service sciences 15 (2023) 1, pp. 57-73
Persistent link: https://www.econbiz.de/10014315033
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Well begun is half done : toward an understanding of predictors for initial training transfer
Wei, Wang; He, Zhen; Zhang, Min; Huo, Baofeng - In: European management journal 40 (2022) 2, pp. 247-257
Persistent link: https://www.econbiz.de/10013198091
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Performance-based maintenance contract for mission-critical equipment considering spare parts inventory cost-sharing and suppliers' risk attitudes
Zhang, Min; Wei, Keke; He, Shuguang; He, Zhen; Yan, Wei - In: International journal of production research 61 (2023) 21, pp. 7524-7539
Persistent link: https://www.econbiz.de/10014383369