Wilk, Violetta; Soutar, Geoffrey N.; Harrigan, Paul - In: Asia Pacific Journal of Marketing and Logistics 33 (2021) 10, pp. 1977-1993
Purpose: The purpose of this study is to increase the understanding of the online brand advocacy (OBA) and brand loyalty relationship through a social identity theory lens. Design/methodology/approach: An online survey was used to obtain the needed data and the relationships of interest were...