Purpose: Small- and medium-sized enterprises (SMEs) have now become an important part of economy for not only developed nations but also for emerging economies. Irrespective of the benefits that can be derived, SMEs in emerging economies still lack the will to implement quality management (QM)...

Purpose: As the demand for efficiency and quality in the health-care industry has increased over the past few years, adoption of Lean principles and tools in the medical laboratory industry has become increasingly crucial. The purpose of this study is to explore the level of adoption, barriers...

"This book looks into ways of increasing the share of aftermarket parts sales, integration of e-commerce with IoT initiatives, and e-payment systems that can increase the manufacturers' as well as service providers' revenue base. Topics on cyber security are provided in order to guide...