Purpose Automation facilitates production activities within offsite construction (OSC) projects through computer-controlled and mechanised systems that can be programmed to deliver various products in a self-regulating sequence. Despite known benefits of automation to offsite production, the...

Subcontractors handle a major portion—about 85%—of all construction projects in the building industry. The ability of the main contractor and consultants to deliver the project within time, quality and cost targets depends largely on the performance of the subcontractors. Selection of...

A conceptual framework is developed for assessment of client needs, and the measurement and monitoring of client satisfaction levels in the building development process. Data were obtained from qualitative and quantitative surveys of a target population of clients of commercial buildings in...

The prevalence of client dissatisfaction in the South African building industry is a consequence of non-achievement of set project objectives due to identifiable constraints. The paper presents the results of investigations into the nature, magnitudes and frequencies of occurrence of these...

Purpose – The purpose of this paper is to: identify the current and future challenges faced by university facilities managers; analyse their associated risk levels; and establish practical ways to address the identified key challenges. Design/methodology/approach – Personal interviews were...

To achieve strategic goals and success in the long term, every organization needs to be in a good state of health. It is argued that the strategic health of an organization depends on how the key strengths are leveraged to exploit prime opportunities, while at the same time, minimize exposure of...