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The role of customer relations for innovativeness and customer satisfaction : a comparison of service industries

Bellingkrodt, Silvia; Wallenburg, Carl Marcus - In: The international journal of logistics management 26 (2015) 2, pp. 254-274

Persistent link: https://www.econbiz.de/10011478920

Accounting for external turbulence of logistics organizations via performance measurement systems

Bühler, Andreas; Wallenburg, Carl Marcus; Wieland, Andreas - In: Supply chain management : an international journal 21 (2016) 6, pp. 694-708

Persistent link: https://www.econbiz.de/10011629701

The human factor in SCM : introducing a meta-theory of behavioral supply chain management

Schorsch, Timm; Wallenburg, Carl Marcus; Wieland, Andreas - In: International journal of physical distribution & … 47 (2017) 4, pp. 238-262

Persistent link: https://www.econbiz.de/10011648198

Alignment mechanisms for supplier-initiated innovation : results from the logistics service industry

Wallenburg, Carl Marcus; Johne, Dennis; Cichosz, Marzenna; … - In: Journal of purchasing and supply management 25 (2019) 5, pp. 1-13

Persistent link: https://www.econbiz.de/10012144907

On merchandise return policy, entrepreneurial internet retail, and customer reviews : insights from an observational study

García-Dastugue, Sebastián J.; Nilakantan, Rahul; … - In: Journal of business logistics 45 (2024) 1, pp. 1-23

Persistent link: https://www.econbiz.de/10014477709

Guest editorial: predictive modeling in logistics and supply chain management research using partial least squares structural equation modeling

Cheah, Jun-Hwa; Kersten, Wolfgang; Ringle, Christian M.; … - In: International journal of physical distribution and … 53 (2023) 7/8, pp. 709-717

Persistent link: https://www.econbiz.de/10014331835

Special issue: predictive modeling in logistics and supply chain management research using partial least squares structural equation modeling

Cheah, Jun-Hwa (ed.); Kersten, Wolfgang (ed.); … - 2023

Persistent link: https://www.econbiz.de/10014331867

On packaging and product returns in online retail—Mailing boxes or sending signals?

Wallenburg, Carl Marcus; Einmahl, Lukas; Lee, Kang‐Bok; … - In: Journal of Business Logistics 42 (2021) 2, pp. 291-308

Persistent link: https://www.econbiz.de/10012537867

Digital transformation at logistics service providers : barriers, success factors and leading practices

Cichosz, Marzenna; Wallenburg, Carl Marcus; Knemeyer, … - In: The International Journal of Logistics Management 31 (2020) 2, pp. 209-238

Purpose: The rapid advancement of digital technologies has fundamentally changed the competitive dynamics of the logistics service industry and forced incumbent logistics service providers (LSPs) to digitalize. As many LSPs still struggle in advancing their digital transformation (DT), the...

Persistent link: https://www.econbiz.de/10012276038

Performance improvements in logistics outsourcing relationships : the role of LSP and customer organizational culture archetypes

Nevries, Fabian; Wallenburg, Carl Marcus - In: International Journal of Operations & Production Management 41 (2021) 12, pp. 1807-1843

Purpose: The study aims to develop an organizational culture typology and explore how different logistics service provider (LSP) and customer archetypes interact to generate performance improvements in logistics outsourcing relationships. Design/methodology/approach: A multiple case study...

Persistent link: https://www.econbiz.de/10012811743