Purpose – Data from social media (SM) has grown exponentially and created new opportunities for businesses to supplement their business intelligence (BI). However, there are many different platforms all of which are in a constant state of evolution. The purpose of this paper is to describe a...

The paper explores the explanatory value of digital traces, especially for gaining insight to ‘cultural' settings in the absence of cultural participants. We consider digital traces as the ‘matter' of online social phenomena which can be revealed through transformation, re-alignment or...

Purpose – The purpose of this paper is to discuss the collaborative practices of virtual teams carrying out knowledge‐based work and the tools required/used to assemble “collective” artefacts. Design/methodology/approach – The vast majority of recent work on communities of practice is...

Purpose Online calendar services (OCS) are primarily used for temporal orientation and reminding. Nonetheless, calendar work may also entail generic activities such as scheduling, tracking, archive and recall and retrieval which are not adequately supported by available systems. The purpose of...

Purpose – The purpose of this paper is to investigate boundary spanning tactics in a cross-organizational virtual alliance and discuss the analytical value of “digging” into technology for excavating boundaries and understanding their dynamic and emergent features....

In recent years, virtual communities have attracted the attention of scientists and researchers across a variety of disciplines as the cross-disciplinary nature of the field creates the potential for a wider impact than initially intended or anticipated. This book provides an analysis of virtual...

Purpose – The article shows how changes in product architecture have become the driving force behind a breakthrough strategy that has enabled Chinese carmakers to produce vehicles that are broadly equivalent to the products of western carmakers but at a fraction of the price....

Purpose – The goal of the article is to use the concepts of catching‐up and leapfrogging that are most often found in the literature on developmental economics to explore the process by which newcomers overturn an established market leader. Design/methodology/approach – The article uses...