Purpose – The aim of this paper is to analyse the role and scope of revenue management and its impact on performance of Italian tourism industry. The paper takes into consideration exogenous factors that may enable or prevent business success. Prior research shed light from different lens....

Purpose: The purpose of this paper is to analyze a set of smart meters implementation projects and provide insights and recommendations to facilitate smart metering deployment strategies. Design/methodology/approach: Several significant projects are analyzed on different fronts: scale,...

Purpose – The issue investigated in this work is relative to the features of the information sub‐systems supporting specific university administrative processes (accountancy, personnel management, student services). This paper attempt: to develop a benchmarking model; and apply the suggested...

Purpose – This paper aims to study the problem of designing a Performance Measurement System (PMS) for R&D. In particular, it aims at investigating the influence exerted by the type of activity being measured (i.e. Basic and Applied Research or New Product Development) on the design of the PMS...

Purpose – Implementing a performance measurement system (PMS) for research and new product development (R&NPD) is fundamental for supporting decision making but is a challenging task, because effort levels are not measurable and success is highly uncertain. The purpose of this paper is to...

Purpose – Many companies claim they are adopting an open approach to innovation, but each of them with its own way. This paper aims to explore the different models for opening up the innovation process adopted in practice. Design/methodology/approach – The paper employs an extended survey...

Purpose Focusing on some relevant constructs defined by the open innovation (OI) literature (i.e. determinants of openness; openness choices operationalized in terms of collaboration depth with scientific and business partners; organizational and social context; innovation performance in terms...