Purpose The purpose of this study was to examine hospitality revenue management (RM) research in the recent decade, to identify emergent issues/topics and suggest directions for future research. Design/methodology/approach A systematic process of literature review involving content analysis was...

Purpose – This paper aims to examine hotel star ratings on selected third‐party distribution websites, taking Hong Kong hotels as the sample. Design/methodology/approach – Star rating information from 11 online distribution websites was retrieved and analyzed for all hotels in Hong Kong....

Purpose – The purpose of this study is to assist hoteliers to design hotel rate restrictions that are in the interest of hotels and of customers, under the joint influence of room rates and rate fences. Design/methodology/approach – This study used a questionnaire as the data collection...