//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of quality manageme...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Qualitätsmanagement
3,841
Quality management
3,801
Krankenhaus
3,376
Hospital
3,327
Hotel industry
2,475
Hotellerie
2,471
Dienstleistungsqualität
1,980
Service quality
1,980
Labour productivity
1,667
Arbeitsproduktivität
1,644
Health care
1,317
Gesundheitsversorgung
1,305
Hospitality industry
1,145
Gastgewerbe
1,133
Gesundheitswesen
1,002
Health care system
986
Consumer behaviour
982
Konsumentenverhalten
981
Customer satisfaction
919
Kundenzufriedenheit
919
Theory
895
Theorie
894
Product quality
753
Productivity
753
Produktqualität
752
Produktivität
726
Tourism industry
670
Tourismuswirtschaft
670
Unternehmenserfolg
628
Firm performance
626
Quality
607
Beziehungsmarketing
553
Relationship marketing
552
Innovation
535
Patients
534
Patienten
532
USA
532
United States
530
Industrie
510
Manufacturing industries
507
more ...
less ...
Online availability
All
Undetermined
Free
13,194
Type of publication
All
Article
10,896
Book / Working Paper
1,862
Journal
22
Type of publication (narrower categories)
All
Article in journal
9,899
Aufsatz in Zeitschrift
9,899
Graue Literatur
494
Non-commercial literature
494
Arbeitspapier
490
Working Paper
490
Aufsatz im Buch
457
Book section
457
Conference paper
137
Konferenzbeitrag
137
Aufsatzsammlung
136
Hochschulschrift
120
Collection of articles of several authors
51
Sammelwerk
51
Lehrbuch
43
Case study
39
Fallstudie
39
Amtsdruckschrift
38
Government document
38
Konferenzschrift
22
Thesis
18
Textbook
16
Handbook
8
Handbuch
8
Fallstudiensammlung
5
Guidebook
5
Ratgeber
5
Bibliografie
4
Interview
3
Systematic review
3
Übersichtsarbeit
3
Conference proceedings
2
Bibliografie enthalten
1
Bibliography included
1
Einführung
1
Glossar enthalten
1
Glossary included
1
Market information
1
Marktinformation
1
Wörterbuch
1
more ...
less ...
Language
All
English
11,681
Undetermined
595
German
492
Spanish
6
French
4
Lithuanian
1
Polish
1
Russian
1
more ...
less ...
Author
All
Antony, Jiju
79
Law, Chun Hung Roberts
64
Han, Heesup
52
Köseoglu, Mehmet Ali
41
Okumus, Fevzi
41
Siciliani, Luigi
37
Karatepe, Osman M.
27
Cudney, Elizabeth A.
24
Yang, Yang
24
Propper, Carol
23
Dogru, Tarik
22
Kim, Woo Gon
22
Mody, Makarand Amrish
19
Chen, Ming-Hsiang
18
Kim, Peter Beomcheol
18
Shahin, Arash
18
So, Kevin Kam Fung
18
Straume, Odd Rune
18
Gaynor, Martin
17
Lee, Seoki
17
Pfannstiel, Mario A.
17
Suess, Courtney
17
Garza-Reyes, Jose Arturo
16
Ivanov, Stanislav
16
Mattila, Anna S.
16
Sampaio, Paulo
16
Sony, Michael
16
Gursoy, Dogan
15
He, Zhen
15
Heesen, Bernd
14
Kim, Seongseop
14
Nicolau, Juan Luis
14
Schwartz, Zvi
14
Singal, Manisha
14
Bruhn, Manfred
13
Brunner, Jens O.
13
Buhalis, Dimitrios
13
Cao, Qing
13
Chen, Joseph
13
Hua, Nan
13
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
80
OECD
71
C.E.P.R. Discussion Papers
57
IGI Global
39
National Bureau of Economic Research
39
Springer-Verlag GmbH
19
Taylor and Francis.
9
Economics Department, Organisation de Coopération et de Développement Économiques (OCDE)
8
Edward Elgar Publishing
8
Organisation for Economic Co-operation and Development
8
Springer Gabler <Firma>
7
World Bank
6
World Bank Group
6
Taylor and Francis
4
Centre for Economic Policy Research
3
Foundling Hospital (London, England)
3
Bath Penitentiary and Lock Hospital
2
Christ's Hospital (London, England)
2
Hogrefe Verlag
2
Information Resources Management Association
2
Institut für Angewandte Arbeitswissenschaft
2
International Conference of the International Association of Cultural and Digital Tourism <9., 2022, Siros>
2
Magdalen Hospital (London, England)
2
Mathematica Policy Research
2
Peter Lang GmbH
2
Royal Hospital for Seamen at Greenwich
2
Springer International Publishing
2
Taylor & Francis.
2
Town's Hospital (Glasgow, Scotland)
2
Weltgesundheitsorganisation
2
Wiener Institut für Internationale Wirtschaftsvergleiche, wiiw
2
World Bank / Country Evaluation and Regional Relations Office
2
Addis Ababa University / Institute of Pathobiology
1
Akademie für Politische Bildung <Tutzing>
1
American Society for Quality
1
Anti-Gold-Law League
1
Axel-Springer-Verlag
1
Bad Orber Gespräche über Kontroverse Themen im Gesundheitswesen <21., 2016, Berlin>
1
Bad Orber Gespräche über Kontroverse Themen im Gesundheitswesen <22., 2017, Berlin>
1
Bad Orber Gespräche über Kontroverse Themen im Gesundheitswesen <24., 2019, Berlin>
1
more ...
less ...
Published in...
All
International journal of hospitality management
765
International journal of contemporary hospitality management
347
Tourism management : research, policies, practice
243
Total quality management & business excellence
236
SpringerLink / Bücher
226
The TQM journal : the international review of organizational improvement
224
International journal of quality & reliability management
206
International journal of production research
195
Journal of hospitality marketing & management
192
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
175
International journal of productivity and quality management : IJPQM
166
European journal of operational research : EJOR
149
Health care management review : HCM review
146
Discussion paper / Centre for Economic Policy Research
139
International journal of production economics
137
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
122
Working paper / National Bureau of Economic Research, Inc.
122
Tourism management perspectives : TMP
115
Tourism economics : the business and finance of tourism and recreation
107
Journal of health organization and management
97
Journal of hospitality and tourism insights
95
Journal of business research : JBR
91
Management science : journal of the Institute for Operations Research and the Management Sciences
88
Journal of health economics
84
Journal of travel and tourism marketing
82
Springer eBook Collection
82
Health care management science
80
Discussion papers / CEPR
76
Quality management journal : QMJ
71
Technological forecasting & social change : an international journal
60
International journal of six sigma and competitive advantage : IJSSCA
59
CEPR Discussion Papers
57
Socio-economic planning sciences : the international journal of public sector decision-making
56
The Cornell hospitality quarterly
55
Service business
54
Applied economics
51
Manufacturing & service operations management : M & SOM
51
Tourism and hospitality research : THR
51
Journal of retailing and consumer services
50
Journal of revenue and pricing management
50
more ...
less ...
Source
All
ECONIS (ZBW)
12,140
RePEc
598
Other ZBW resources
38
OLC EcoSci
3
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
12,780
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Lean management in hospitality : methods, applications and future directions
Rauch, Erwin
;
Matt, Dominik
;
Linder, Christian
- In:
International journal of services and operations …
36
(
2020
)
3
,
pp. 303-326
Persistent link: https://www.econbiz.de/10012256793
Saved in:
2
The physical appearance of hotel guests : the impact on service providers’ communication and
quality
of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
Saved in:
3
Workplace mindfulness and customer satisfaction : an investigation in hospitality industry based on Booking.com overall ratings
Erdurmazlı, Eser
;
Erdem, Haluk
;
Türen, Ufuk
;
Gökmen, …
- In:
International journal of electronic marketing and …
13
(
2022
)
3
,
pp. 300-318
Persistent link: https://www.econbiz.de/10014309740
Saved in:
4
The Airbnb paradox : positive employment effects in the hospitality industry
Dogru, Tarik
;
Mody, Makarand Amrish
;
Suess, Courtney
; …
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012151974
Saved in:
5
Hospitality bridging healthcare : career opportunities for the future hotel school graduate
DeMicco, Frederick J.
;
La Forgia, John
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
7
,
pp. 1072-1079
Persistent link: https://www.econbiz.de/10012259626
Saved in:
6
A systematic literature review on hospitality analytics
Rodrigues, João Paulo
;
Sousa, Maria José
;
Brochado, Ana
- In:
International journal of business intelligence research …
11
(
2020
)
2
,
pp. 47-55
Persistent link: https://www.econbiz.de/10012304770
Saved in:
7
Talent management practices in the extreme context of hospitality sector : an exploratory study
Mousa, Mohamed
;
Arslan, Ahmad
;
Szczepańska-Woszczyna, …
- In:
International journal of organizational analysis
31
(
2023
)
7
,
pp. 3502-3518
Persistent link: https://www.econbiz.de/10014432353
Saved in:
8
Emotional labour, emotional exhaustion and job satisfaction in the hospitality industry
Amissah, Eunice Fay
;
Blankson-Stiles-Ocran, Sarah
; …
- In:
Journal of hospitality and tourism insights
5
(
2022
)
5
,
pp. 805-821
Persistent link: https://www.econbiz.de/10013483040
Saved in:
9
A systematic and critical review of Internet of Things in contemporary hospitality : a roadmap and avenues for future research
Elkhwesky, Zakaria
;
Elkhwesky, Esraa Fayez Youssif
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 533-562
Persistent link: https://www.econbiz.de/10013546067
Saved in:
10
Assessment of critical success factors of TQM culture in hospitality sector in Kosovo
Pira, Bujar
;
Zylfijaj, Rejhane
-
2017
Persistent link: https://www.econbiz.de/10011643855
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->